Shipping Information

Shipping Policy

Welcome to Mallo Towels. This Shipping Policy outlines our shipping procedures and terms for orders placed through our website (www.mallotowels.com). By placing an order with us, you agree to comply with this Shipping Policy.


1. Shipping Method

a. We offer standard shipping for all orders placed through our website.
b. Shipping carriers are selected at our discretion based on destination and service availability.


2. Shipping Costs

a. Shipping is charged at a flat rate, typically USD $5.99 (or the equivalent in your local currency).
b. Shipping rates may be adjusted periodically to reflect changes in carrier pricing and operational costs. The final shipping cost will always be displayed at checkout before payment is completed.

c. Orders shipped to Hawaii and Alaska are subject to higher defined shipping rates, which will be calculated and displayed at checkout.


3. Free Shipping Promotions

a. From time to time, we may offer promotional free shipping on orders that meet a specified minimum purchase amount.

b. Free shipping promotions apply only to qualifying regions and do not apply to orders shipped to Hawaii or Alaska, which remain subject to their respective shipping rates.

c. Details of any active free shipping promotion will be provided on our website or in promotional communications.


4. Processing Time

a. Orders are typically processed and shipped within 3 business days after payment confirmation.

b. Orders placed on weekends or public holidays will be processed on the next business day.

c. During peak periods, promotional events, or sales campaigns, processing times may be extended.


5. Order Tracking

a. Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

b. You may track your order using the provided tracking number via the carrier’s website.


6. Delivery Timeframes

a. Delivery times vary depending on destination and carrier schedules.

b. Estimated delivery timeframes are provided at checkout and are based on carrier estimates. These are not guaranteed delivery dates.

c. During promotional or high-volume periods, delivery times may be longer than usual.


7. Contact Us

If you have any questions regarding this Shipping Policy, please contact our customer support team via our website.


Last Updated: 2026/02/17

Thank you for reviewing our Shipping Policy. We appreciate your business and strive to provide a seamless and reliable shopping experience at Mallo Towels.